Please fill out this form to contact us about any of our tapware or door handles and we'll respond asap !
- How long does delivery take? Please see our delivery estimates here
- Is an item in Stock? If you can add it to your cart on the website, it should be in stock. If it's not in stock, it will only allow you to add it to your wishlist.
- How do I check the status of my delivery? You will receive an email from us when your item(s) have been dispatched. You will then receive a tracking email from our courier Sendle. This tracking email will give you up to date information on where your delivery is and an expected delivery date. Please check your spam folder if you can't find this email.
- Do you have a showroom I can view the products? We are an online only business although you can view products by appointment at our office. Please email us a preferred day/time and the item(s) you’d like to view. We also offer 30 returns where you can return the item for a full refund within 30 days if you change your mind.
- How do I return an item? Click here to fill out the form and process the return
support @ hardwarebox.com.au
Mailing Address: PO Box 1256, Kensington, VIC, 3031